.
D E L I V E R Y
.
..
D E L I V E R Y   T O   M A I N L A N D   U K* 
*Excludes Ireland & Scotland

.
..
FREE DELIVERY ON ORDERS OVER £250
 
FLAT SHIPPING COST OF £9.95 ON ORDERS BELOW £250

.
.
.
.
D E L I V E R Y   S E R V I C E S   W E   U S E
    .
.
.
.
.
.
.

I M P O R T A N T   I N F O
Please read our full terms & conditions for more delivery information

 

.
,.
,.

R E T U R N S 

  •     We offer a simple 14 day no quibble return policy
  •     Email us requesting a return within 14 days of delivery
  •     We will email you back with full return instructions
  •     Returning an item/s is the customers responsibility, including fees
  •     All goods & packaging must be returned in the original condition
  •     Damages and faults must be reported within 48 hours
  •     Faulty items reported after 7 days are eligible for exchange only
.

Under no circumstances we will we accept or refund for any lighting that has been installed or tampered with.  All goods must be returned in the original condition they were shipped.  The same rule applies for any mirrors or furniture that the customer may paint or screw into.  No exceptions will be made.

.

PLEASE NOTE: All return requests must be notified to us via email within 14 days of delivery via email.  

All returns MUST be pre-arranged with us.  Returning the item/s is the customers responsibility (including the return cost).  We strongly advise proof of postage is obtained and where possible insurance as we cannot refund for any goods which have arrived backed to us damaged in transit.  The original delivery fee will also be refund. We do not offer exchanges.


If a customer is unsure how to return an item we can arrange for a carrier to collect for a return fee which will be deducted at the point of refund.  If we arrange a return collection on your behalf and the item is not ready or the courier shows and cannot collect the item for whatever reason (providing it is not the couriers fault),  a failed collection charge (the same value of the original postage) will be passed on to the customer - no exceptions can be made.  If no delivery charge was paid, then the necessary failed collection charge will be required.

All components must be returned and all original packaging and instructions included.  Goods must be returned to us in the original condition.

Faulty items reported after 7 days are eligible for an exchange only.  If no replacement is available then a credit or refund will be offered.

Our products are not built for commercial use, therefore any purchases made for commercial establishments are at the designers/buyers own risk of damage over time and will not be refunded or exchanged if issues arise after purchase. We do not sell contract furniture.

Please read our terms & conditions
 to view our entire policy regarding returns and refunds.
.
.
.