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D E L I V E R Y
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F R E E   D E L I V E R Y   T O   M A I N L A N D   U K* 
*Excludes Ireland & Scotland
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D E L I V E R Y   S E R V I C E S   W E   U S E
 
Please read our full terms & conditions for more delivery information

 

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R E T U R N S 

  •     We offer a simple FREE 14 day no quibble return policy
  •     Email us requesting a return within 14 days of delivery
  •     We will email you back with full return instructions
  •     All goods & packaging must be returned in the original condition
  •     Damages and faults must be reported within 48 hours
  •     Faulty items reported after 7 days are eligible for exchange only
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Under no circumstances can we accept or refund for any lighting that has been installed or tampered with.  All goods must be returned in the original condition they were shipped.  The same rule applies for any mirrors or furniture that the customer may paint or screw into.

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PLEASE NOTE: All return requests must be notified to us via email within 14 days of delivery via email.  

All returns MUST be pre-arranged with us.  


All components must be returned and all original packaging and instructions included.  Goods must be returned to us in the original condition.

Faulty items reported after 7 days are eligible for an exchange only.  If no replacement is available then a credit or refund will be offered.

Most of our products are not built for commercial use, therefore any purchases made for commercial establishments are at the designers/buyers own risk of damage over time and will not be refunded or exchanged if issues arise after purchase. 

Please read our terms & conditions
 to view our entire policy regarding returns and refunds.
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